UI VPN (“we,” “us,” or “our”) operates the website uivpn.org and provides VPN services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using UI VPN, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We believe in minimal data collection. The only information we collect is:
- Account Information – When you sign up, we ask for an email address and payment information (processed by third‑party payment processors). We do not store your full payment details.
- Usage Data (Limited) – We may collect aggregated, non‑identifiable usage statistics (e.g., total number of active connections) to maintain and improve performance. This data cannot be used to identify you individually.
- Support Communications – If you contact our support team, we keep a record of your correspondence to assist you.
2. What We Do NOT Collect
UI VPN is a no‑logs VPN service. We do not collect or store:
- Your browsing history, traffic data, or DNS queries
- IP addresses assigned to you while using the VPN
- Connection timestamps or session durations
- Any information that could link your identity to your online activity
Our no‑logs policy has been independently audited (if applicable, add details).
3. How We Use Your Information
We use the limited information we collect to:
- Create and manage your account
- Process payments and prevent fraud
- Respond to support requests
- Monitor service performance and improve our infrastructure
- Comply with legal obligations (if required by law)
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With your consent – e.g., when you ask us to share data with a third‑party service.
- Service providers – Trusted third parties who help us operate (e.g., payment processors, server hosting). They are contractually bound to protect your data and may only use it for the purposes we specify.
- Legal requirements – If we are compelled by law to disclose information, we will only do so after rigorous legal review. We will notify affected users unless prohibited by law.
5. Data Security
We implement industry‑standard security measures, including encryption and access controls, to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have rights such as:
- Accessing, correcting, or deleting your account data
- Withdrawing consent where we rely on it
- Objecting to certain data processing
- Lodging a complaint with a supervisory authority
To exercise these rights, contact us at privacy@uivpn.org. We will respond within the timeframes required by law.
7. Third‑Party Websites
Our website may contain links to other sites. This Privacy Policy does not apply to those third‑party services, and we are not responsible for their privacy practices.
8. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently done so, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: uiawanuae@gmail.com